Frequently Asked Questions

This section is updated frequently with the questions about the product. Please ask disease related questions to your doctor.
Please click here for questions related to payment or shipping.

Questions About Pre-use

 
?How does NCARE treat anal fissure?
Pharmacologically, it has many effects: anti-inflammatory (inflammation reducer), analgesics (pain killer), making stool easier, promoting blood circulation in anal area, inhibiting the permeability of peritoneal capillaries, increasing pain and ache threshold, shortening the coagulation time.
 
It loosen the contraction of sphincter muscles. Normally these muscles must be cut via surgical operation. NCARE makes them normal without intervention. Therefore these usual muscles does not prevent blood circulation to the anal area. Because of promoting blood circulation effect, it increases blood flow to the anal area and this heals the wound. By making stool easier effect, it helps to relieve constipation.
 
?How does NCARE treat hemorrhoids?
Because of reducing swelling, shortening coagulation time and stopping bleeding effects; patient's hemorrhoids will become small and bleeding will stop. With regulatory effect on blood circulation, blood flows to the anal area and thus provides normalization of damaged blood vessels. With making defecation easier effect, it relieves constipation.
 
Pharmacological treatment is supported by other features: Anti-inflammatory (inflammation reducer), analgesics (pain killer), making stool easier, promoting blood circulation in anal area, inhibiting the permeability of peritoneal capillaries, increasing pain and ache threshold, shortening the coagulation time.
 
?Some products in the market offers %100 absolute solution to the disease. How aboutNCAREherbal tablet?
Medically, nobody can be sure about the result of a product. While there's no %100 guarantee with surgery, it is not true to say "this product cures everybody's problem". This kind of sentences are told to cheat people. We don't announce our product with this kind of marketing sentences. For NCARE success, please check clinical report details. NCARE has %95 success rate in clinical studies. If you read feedbacks; you will see that most of people are happy about results. Please click here to read the details of clinical report.
 
?Why is the administration dosage 4 tablets per time; 12 tablets are taken daily, this is so many, isn't it?
This is a dietary supplement to help treatment. By taking 4 tablets, you take the required amount of herbs for treatment. To feel the effect of product, adults should take 4 tablets per time and 3 times a day.
 
There is no chemical ingredients, 4 tablets will not harm you. By taking 4 tablets, you swallow 1.92 gram of herb extracts. If the administration dosage is prepared as 1 tablet instead of 4 tablets, tablet size will be very big and it will be difficult to swallow. Administration would be difficult for children and old people if it was 1 tablet.
 
?Is 1 bottle enough for treatment?
According to the clinical studies, 1 bottle in other words 10 days use is enough. In addition to this, some patients whose disease is at higher phase reported that using additional bottle made them feel better. After 1 bottle use, if your discomfort is ended, you may continue to use the second bottle by lowering administration dosage. After 1 bottle, if your problem is not completely ended, we recommend you to use the 2nd bottle without giving break. Feeling the effect of product varies person to person and depends on the degree (phase) of discomfort. Some people reported that after using the product for 2 days, bleeding stopped, pain reduced or ended. But some people reported that they felt the effect after 5-6 days.
 
According to the results of clinical reports; although prominent symptoms such as bleeding, pain can reduce or end after 2-3 days, treatment of anatomic structure of anus and reparing cells can take more time so it should be taken at least 10 days consecutively.
 
?Are there any side effects?
NCARE is a herbal product. But nobody can say that herbal products does not have side effect. Because each plant must be taken at required dosage. For example, if you take Vitamin C over dosage, it can make diarrhea. That means administration dosage and period is important whether it is herbal or chemical. If NCARE herbal tablet is taken before meals on empty stomach, rarely it makes diarrhea or pain in stomach. Therefore you should take it after you eat something or snack.
 
If you have a senstive body, although you take it after meal, it rarely can make diarrhea or pain in stomach. In this case, please lower the administration dosage half. Therefore you use 2 tablets instead of 4 tablets per time.
 
Although NCARE herbal tablet have an effect for making defecation easier, very rarely it can make constipation. This side effect is seen on people who eat white bread, cakes, pastry and grilled red meat. In this case, lower the administration dosage and use a syrup to prevent constipation. For example: Duphalac.
 
?You say "%95 success was archived in clinical studies" What does it mean?
From 1996 to 2005, clinical studies were done in several universities under medical supervision. In the studies, %95 of patients who have anal fissure and hemorrhoids feel the effect of product. Success rate in the clinical study does not tell healing amount of the disease; It shows the percentage of healed patients according to the total. That means 95 patients of 100 total has used NCARE and found it successful. You can read the effective rate of NCARE for different phases in clinical report. For the details of clinical report, please click here.
 
For example, in one of clinical study, there are 75 patients who have hemorrhoids in phase 1. After 10 days of use, 49 of them has cured. On 22 patients, it was prominently effective. On the remaining 4 patients, it was only effective. That means NCARE relieved 4 patients but not cured totally. There is no ineffective result. This result is called as "NCARE success ratio for hemorrhoids in Phase 1 is %100." Of cource, success ratio changes depending on phase and patient. The average success ratio of different phases of anal fissure and hemorrhoids is %95. Therefore we call as "it is the only one herbal product that has clinical studies with %95 success ratio."
 
?IsNCARE used for soothing or treatment?
NCARE herbal tablet does not only reduce pain, reduce swelling and stop bleeding effects but also restores the structure of rectum. That means it is not a temporary reliefing product, it is for treatment.
 
?Is NCARE suitable for the treatment of hemorrhoids in Phase 4 ?
NCARE Dong Quai White Peony can be used alone for the treatment of hemorrhoids in phase 1,2,3 and anal fissure in phase 1, 2. In a clinical study made in 2005, if NCARE is used with suppository named titanoreine for hemorrhoids in phase 4, %33 of patients were cured and it alleviated the remaining patients (%67). Therefore for phase 4, we recommend "titanoreine" as suppository. (Active ingredients of titanoreine are: Carraghenates 300 mg; Titanium Dioxide 200 mg; Zinc Oxide 400 mg)
 
?Can I use it with other drugs?
You can use it with most of drugs. Don't use the drugs with any of these active ingredients: "metamizole sodium", "diclofenac sodium", "diclofenac potassium", "dexketoprofen trometamol", "lidocaine HCl"  If you feel any interaction with other drugs, you should stop using the other drug or NCARE.
 
?Who should not use this product? May people who have diabetes or have heart disease or blood pressure problem use NCARE?
Pregnant women are not included in clinical studies. Plants in the product effects the blood flow. For this reason pregnants or menstruating women should use under medical supervision. People who is diarrhea should use under medical supervision. If you are allergic to any of plants in the product, please don't use this product.
 
In clinical studies, before and after using NCAREherbal tablet; EKG, blood, urine, kidney, lung and liver function tests are passed successfully. This proves that people who have diabetes, heart disease or blood pressure problem can use this product safely. Very rarely, people who have high blood pressure, reported that it makes headache. In this case, administation dosage should be lower. People who have heart disease can change the adminisration dosage to lower as precaution (e.g. taking 3 tablets instead of 4 tablets per time).
 
?Can it be used during breastfeeding?
Breastfeeding women were excluded in clinical studies. Women recovering from childbirth (during 40 days after birth) should not use. It is recommended to use under supervision of doctor if the baby is younger than 4 months. You may use it if your baby is 4 months or older.
 
?Can it be used during menstrual period?
If you use this product during your menstrual period, it can increase bleeding or intensity of bleeding or it can make irregular bleeding. Some people reported that it can increase the pain feeling. If these cases are not important for you, you can use it.
 
?Can I use twice a day because of Ramadan (a religious month in Islam) ?
NCARE should be taken regularly without giving break or passing meal. You should take it after meal or snack 3 times a day. If you cannot obey this, it will relieve only but it will not cure. So we recommend you to use after that month.
 
?Can children use this product?
Children aged over 12 can use it 3 times a day but must take 3 tablets per time. In another words, daily dosage is 9 tablets totally. If child is between 6-12 years old, administration dosage is 3 times a day, 2 tablets per time. If child is between 3-6 years old, administration dosage is 3 times a day, 1 tablet per time under medical supervision.
 
Children aged under 10 should use under medical supervision (doctor). In addition, to protect the gastric mucosa, low-salted rice must be boiled and given them as supplement.
 
Tablets can be crushed and mixed with food, fruit juice or water. But tablet's taste is a little sour and bitter, it can change the taste of food.
 
?I have hypothyroid. Can I use this product?
Because of your disease your metabolism may slow. For this reason, you may begin to use it by taking 1 or 2 tablets per time. Please use this product with your hypothyroid medicine under the supervision of doctor.
 
?I have goiter. Can I use this product?
WWe recommend you to use by lowering administration dosage under the supervision of doctor. So you may use it by taking 2 tablets per time instead of 4 tablets.
 
?I am dialysis patient. Can I use this product?
In the academic studies, this product had not negative effect on kidney. But we don't recommend this product to dialysis patients.
 
?I had bypass operation and now I am using Coumadin medicine (anti-coagulate). Can I use this product?
In the academic studies, this product had not negative effect on heart. But it shortens the coagulation time pharmacologically. So you should use it under the supervision of doctor.
 
?I am using blood diluting medicine (Trental). Can I use NCARE?
We don't recommend it to use with NCARE. But you may stop using Trental blood diluting medicine for a short period. Under the supervision of doctor, it will not a problem to break to use it.
 
?I have chronic liver disease (hepatitis B). Can I use this product?
In the academic studies, patients with serious cardiovascular diseases or cerebrovascular diseases, serious primary diseases of liver, kidney and hemopoietic system, and patients with mental illness are not included. This product has not negative effect on liver. But we don't recommend you to use.

Questions About Post-use

 
?A friend of me usedNCARE and feel the effect in 2 days but I am using it for 4 days and I did not feel effect. Why?
NCAREis herbal product. Therefore it will have different effect on different people. In clinical studies, people who have disease used this product for 10 days regularly. Some people reported that it reduces pain and bleeding on 4th day, and some people reported that it ends symptoms on 6th day. Some patients reported that they did not feel the effect at first 3 days but later they feel the effect. In addition to this, some patients reported that they feel the effect after 1 day.
 
As a result,your situation is normal. Even if you feel the effect instantly, please continue to use for 10 days without skipping any meal. For example, if your problem ends at 7th day, please continue to useNCAREherbal tablet 3 more days to complete 10 days use.
 
?I used the product and my complaints is completely over. Do I have the same disease again?
NCARE herbal tablet is not only reduce pain on anal area but also has anti-inflammatory (inflammation reducer), reducing swelling and stopping bleeding effects. It improves superficial fissure, whole layer fissure, mucosa congestion and erosion. It restores the structure of rectum.
 
In the clinical studies, patients that recovered the disease completely, did not have the same disease in the following month. Whether you want to be treated by a surgical method or NCARE herbal tablet, if you recover the disease, that does not mean it will not repeat again. After treatment, pay attention not to be constipated and diet well.
 
?I have used 1 bottle of NCARE, I am almost recovered but I have little complaint. Can I use additional bottle?
In clinical studies,NCAREherbal tablet has %95 success rate when it is used during 10 days on a regular basis. NCARE is completely herbal. You can use NCARE more than 10 days but less than 1 month. Some patients reported that "using more than 10 days is better and additional bottle ended the disease symptoms totally".
 
?I used the product but i did not feel any effect. Why?
Effective ratio of surgery is not %100 for hemorrhoids or anal fissure. That means after surgery some patients can be not happy about the result. The success ratio of NCARE tablet is %95. Nobody can say for any product "this product is effective for all" or "%100 absolute solution for all life". This kind of sentences are not valid ethically. If you used NCARE without skipping any dosage (for adults 3 times a day, 4 tablets per time), you may feel one of 4 different results:
  • Clinical cured (Symptoms and disease disappeared, ulcer healed)
  • Prominently Effective (Symptoms decreased, almost cured)
  • Effective (Comfort during or after WC)
  • Ineffective (No effect)
The phase of disease is important for the effect of NCARE. If you check the clinical studies, you will see that there're some patients who used the product and feel no effect. But this ratio is really low. For details please click here.
 
?I boil stem of eggplant and drink the water of this. In addition to this, I drink blackberry juice. Can I use NCAREwith them?
There is no inconvenience. You can use NCARE herbal tablet with foods, nonalcoholic beverages.
 
?I wanted to use this product for hemorrhoids. After a few days, bleeding occurred. Is this normal?
This is a normal situation. This can occur because of repair process of damaged blood vessels. It is a symptom of improvement. Please continue to use by paying attention to personal hygiene. If there is excessive bleeding, just lower the administration dosage for a few days and continue to use.
 
?I began to use the product. After a few days, itching was increased. Is this normal?
Depeding on metabolism, it can increase itching. In this case you should continue to use the tablet. Because this is a sign of improvement. We recommened you to continue to use.
 
?I began to use the product. After a few days, I was constipated. Is this normal?
Very rarely, this situation is encountered. This side effect is seen on people who eat white bread, cakes, pastry and grilled red meat. We recommend you not to eat processed food. Please use anti-constipation drugs (syrups) and foods (plum, apricot, olive oil) during you use NCARE tablet. Also eat probiotic foods (yoghurt, kephir)
 
?While I use NCARE, I need to pee (urinate) frequently. Is this normal?
NCARE contains licorice root and this plant has diuretic effect. Some people feels urination desire. This is normal, please continue to use regularly.
 
?After I use the product, what do I need to pay attention?

Fiber, grain, bran-rich foods, fruits and vegetables must be consumed.

Avoid spicy food and alcohol.

Drink at least 2 liters of water daily.

Pay attentiton to WC hygiene and regularly go to WC, don't postpone it. If you postpone defecation, it will cause constipation. Be careful not to be constipated.

Do not strain during defacation.

Please exercise regularly, at least have a walk.

Avoid lifting heavy loads.

Do not stay too long in the hot spots/places.

Do not prefer narrow body-covering cloths.

 
?If I skip a meal to swallow the product, does the effect decrease? At next meal, should I take 8 tablets instead of 4 tablets?
You should use NCAREherbal tablet regularly and consecutively for 10 days. Therefore for adults, it must be taken 4 tablets per time, 3 times a day. If you forgot to take 4 tablet in a day, at next time you should not take 8 tablets. Please obey administation dosage. There must be 4 hours minimum between each period. For example, if you take tablets in the morning at 9.00AM, you should not take next dosage before 01.00PM (13:00).
 
NCARE has the effect whether it is taken on an empty stomach. But rarely, people reported that it can make diarrhea or pain in stomach. So you should eat something and then take the tablets.
 
?I used this product without knowing that I am pregnant. What must I do?
If it is used in the first days of pregnancy, it will not harm the baby. But after you learn that you are pregnant, it is advised to stop using. Because the plants inNCAREherbal tablet affects blood flow.

Other Questions

 
?WhyNCARE?
NCARE Dong Quai White Peony is the presentation of alternative medicine with today's technology in tablet form.
 

In addition to offering a tablet solution, it is easy to use and it does not prevent you to live daily life.

You don't need to use ointment and so it keeps your underwear clean.

You don't need to sit in hot water and so it saves time.

It helps you without surgical operations (hemorrhoidectomy, THD etc.).

In clinical studies, after using 10 days regularly, %95 success rate is obtained.

It does not have the disadvantages (expansion of irritation, bleeding, unapplyable to external hemorrhoids) of sclerotheraphy (drug injection into hemorrhoids) and it saves cost.

It is long term solution because of analgesics (pain killer), anti-inflammation, stoping bleeding, reducing swelling effects. It restores the anal area so it is not a temporary calming product.

People that is diabetes or have heart or kidney disease or high blood pression, can use the product.

People from all age groups can use.

It is imposible to ensure the processed forms of herbs in the product. For example, the origin of Dong Quai is Japan and only a special form of this plant is included in the product. To learn more information about ingredients, please click here.

It is the only one %100 herbal product that has clinical study in the category. Ingredients and usage are totally different from the other products in same category.

 
?IsNCAREDong Quai White Peony suitable for the treatment of anal fistula?
This product is used for the treatment of anal fissure and hemorrhoids. Anal fissure and anal fistula diseases are not same disease. Anal fissure is tear or cut on the mucous membrane of the anus. But anal fistula is an opening in the skin near the anus that leads into a blind pouch or may connect through a tunnel with the rectal canal. This fistula tunnel is covered with a special tissue so it cannot close and heal by itself. Surgical operation is needed to remove this special tissue.
 
For the anal fistula disease, you may useNCAREherbal tablet to reduce pain and inflammation. It will relief but it will not heal totally. Anal fistula requires surgical operation to heal completely. But after surgical operation you may useNCAREherbal tablet in low dosage to fasten the healing.
 
?Is it suitable for treatment of Crohn's disease?
Crohn's disease is an autoimmune disorder.NCAREherbal tablet cannot be used alone for the treatment. But you can use it with the pills that are for treatment as reinforcement. So that will help to reduce the symptoms of the disease.
 
?Is NCARE suitable for the treatment of Ulcerative Colitis (UC) ?
NCARE is not for used for treatment of ulcerative colitis. You should not use NCARE with the medicines for UC. But if you don't use medicine for UC, or if you can stop using the medicine for UC during NCARE; you may use NCARE for treatment of anal fissure and hemorrhoids.
 
?Is it suitable for treatment of ingrown hair or intestinal disease?
NCAREherbal tablet is a food supplement and used for treatment of hemorrhoids and anal fissure. it is not used for anything else.
 
?Is it suitable for treatment of varicosis or varicocele?
In the clinical studies, it is not tested on the patients that have varicose vein. But it helps the treatment of varicoses indirectly. It has anti-inflammatory effect and promotes blood circulation so that will relief the people with varicoses. So although you don't have hemorrhoids disease, you may use it for varicoses.
 
?Does it have halal or kosher certificate?
NCAREDong Quai White Peony does not have halal or kosher certificate but contents are totally herbal and all aid materials are not animal origin and there's no inconsistent ingredient with halal certificate.
 
?What is the shelf life of the product?
The currently being sold product whose named as Dong Quai White Peony, shelf life is 3 years. Manufacture and expiry date is printed on the label.
 
?Does your products contain preservatives?
No, it does not contain preservatives or food dyes.
 
?Is it legal? Do you have permission from the ministry?
This product is a herbal food supplement. It is sold without prescription with permissions of authorized ministry in related countries. It is produced in China.
 
?When did sales begin for the first time?
Since 14th century, it was sold as a mixture of herbs in China. However, after 1996 it was produced in GMP certified facilities as tablet form and academical studies were done from 1996 to 2005. These clinical studies on various hospitals, clinics and universities yielded successful results. Therefore it was sold in other countries as tablet form. FDA (U.S. Food and Drug Administation) Registration Number is 15746493740.
 
In China and Hong Kong, it is sold in blister packing. In Turkey, it was sold as 1 bottle/40 tablets in 2009. In the beginning of July 2010, it was sold with new packing as 1 bottle/120 tablets form. In other countries, it is sold in bottle, too.